Preparing for Improvement in Data Privacy Recording

PLEASE NOTE. Certificates of Completion for CPE credit are not available for viewing of archived webinars. For all OCEG certification holders, viewing of archived webinars will be automatically tracked and recorded in your Certification Dashboard on your Profile on the OCEG site and will count toward OCEG certification CPE requirements only.

Having a data privacy policy that you are not following -- because you don’t have the knowledge of where data is kept and used and so can’t effectively manage it – can be extremely damaging and lead to lawsuits, enforcement actions and extreme penalties. To improve your data privacy management capability, you must define the current state so that weaknesses can be identified and corrected.

To assist in the collection of this information, OCEG and ServiceNow have developed a playbook, entitled Preparing for Improvement in Data Privacy, which offers suggested questionnaires for use throughout the organization. In this webinar, we address the recommendations of the Playbook and walk you through the key steps it outlines.

LEARNING OBJECTIVES:

· Define a data inventory and data flow map

· Outline challenges in determining current collection, use and management of personal information

· Describe methodologies for gaining access to needed information and compiling it to ensure the ability to sort and evaluate across business units, manage methods of collection and handling, and determine how and where data is used at a granular level

· Demonstrate the benefit of technology in accomplishing these tasks and keeping information up to date

PRESENTERS:

· Purva Joshi, Senior Business Process Consultant, Privacy, ServiceNow

· Carole Switzer, OCEG Co-Founder & President

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