Ensuring operational resilience requires real strategic planning and delivery of clear, actionable information. The challenges are great and many organizations are ill-prepared. The events of 2020-21 have driven greater and more urgent interest in the way that they manage operational risk. In this survey, we examine what improvement initiatives are planned, what challenges stand in the way, and where budgets are being applied.
In addition to this report, which analyzes responses from organizations with 1000 employees or larger, the full data set for the 440 participants can be found here: