Modernizing Operational Risk Management in 2021 - Findings from OCEG Research

May 6 - 17:00 until 18:00

(GMT | Greenwich Mean Time)

This event does not qualify for CPE credits

In this webinar, we report on the findings of recent OCEG research into the modernization of operational risk management and address how to plan for modernization overall, from the setting of objectives to selection of supportive technology.

PLEASE NOTE. Certificates of Completion for CPE credit are not available for viewing of archived webinars. For GRCP holders, viewing of archived webinars will be automatically tracked and recorded in your Certification Dashboard on your Profile on the OCEG site and will count toward GRCP CPE requirements only.

Ensuring operational resilience requires real strategic planning and delivery of clear, actionable information. The challenges are great and many organizations are ill-prepared. In an earlier OCEG poll, our members made it clear that the events of 2021 have driven greater and more urgent interest in the way that they manage operational risk. In response to this finding, OCEG ran a larger research survey, sponsored by ServiceNow, to examine what improvement initiatives are planned, what challenges stand in the way, and where budgets are being applied.

Some of the results of the research are expected but others are surprising. Join us as we review the findings and discuss ways to address the challenges in building an effective, agile and reliable capability for operational risk management.

Learning Objectives:

  • Review the current state and future plans for operational risk management across industries and geographic regions
  • Identify top challenges to confidence in operational risk management
  • Learn how to build a business case for change


Carole Switzer, Co-Founder & President, OCEG

Vasant Balasubramanian, Vice President and GM, Risk BU, ServiceNow

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