Organizations have focused a lot of time, energy and resources on designing, implementing and improving their governance, risk management, compliance, ethics and internal control systems. Some executives are appropriately asking the following:
- “Are we delivering outcomes that really matter to the business?”
- “What should we evaluate? How should we do it?”
Performance evaluation helps an organization understand if the system under consideration (whether it is a compliance program or the program of internal control over financial reporting) is delivering business benefits, and where investments can be optimized. But measuring performance is a difficult task; there are no laws or regulations that demand your program is effcient or delivers business value. Yet performance evaluation can and should be an integral part of the GRC process - it ensures that your company has something optimal in place that is not only effective, but responsive.
This webinar will discuss:
- The benefits of evaluating performance
(justifying capital allocation, enriching communications with stakeholders, etc.)
- Measuring and analyzing indicators
- Why go beyond effectiveness?
- Efficiency and responsiveness
- GRC Program Outcomes