A high-performing program must be staffed and directed by competent personnel at all levels of the organization and visibly supported by leadership and champions. While the entire workforce is responsible for good governance, risk management, compliance and ethics, specific accountability for program processes should be assigned to oversight, strategic and operational personnel. Personnel assigned responsibility may be centralized or decentralized; accountable to “headquarters” or to individual business units and departments; or directly or indirectly part of the program team. Regardless of structure, the people responsible for the program must be coordinated.