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PO6.5 DEFINE STRATEGIC PLAN
Define a strategic plan for developing and/or modifying the program. Address the challenges of change management in the ongoing management, monitoring and continuous improvement of the program.


A clear plan is necessary to ensure that the entity has appropriate resources allocated to achieve program objectives, and to proactively recognize and address resistance to change. The strategic plan should ensure that management reviews the entity's program at planned intervals to assess its continuing suitability, adequacy and effectiveness.

The strategic plan presents the business case for developing and operating a fully integrated program. If the planning scope is divided to address different aspects of the program, the overall strategic plan may actually be a compilation of several more targeted plans. The strategic plan must be revisited periodically, and in response to incidents of noncompliance or unethical conduct.

The strategic plan will help ensure that management's direction is set forth in a written document with a sufficient level of clarity and detail to guide the activities of the program and to ensure sensible investment (ROI or otherwise). To this end, the plan should address activities to ensure that the program is integrated with the overall business model.

This strategic plan should identify initiatives and deliverables to be produced, tasks to be performed, when those tasks should be performed and who should perform them.  A best-practice evaluation plan also includes defined milestone dates with appropriate progress reports to management, the board and/or the audit committee.  In addition, measurable objectives should be defined as part of the plan.

The strategic plan should be explicitly authorized by the board of directors and senior management.
Standards & Guidance
    PO6.5.S02
  • As part of the strategic plan, provide that management reviews the entity's program at planned intervals to ensure its continuing suitability, adequacy and effectiveness.
Core Practices
    PO6.5.101
  • Create a strategic plan that:
    > communicates the mission/vision/values of the entity;
    > reviews the relevant business architecture and objectives;
    > communicates program objectives in a way that mitigates the challenges of change management;
    > communicates established boundaries;
    > communicates results of risk assessment;
    > details the inventory of responses, controls and monitoring activities that will be implemented;
    > details the individuals who are responsible and accountable for implementing program activities;
    > defines how resistance to change will be addressed;
    > defines periodic evaluation and continuous improvement of the program;
    > defines required resources and funding to execute the plan;
    > maps to business architecture, mission and objectives;
    > defines how program will be measured.
    PO6.5.102
  • Define the human capital and other resources required to execute the program.
    PO6.5.103
  • Define the activities required to implement and monitor proposed responses.
    PO6.5.104
  • Define periodic design evaluation of some limited aspect of program elements.
    PO6.5.105
  • Define performance evaluation of some limited aspect of program elements.
    PO6.5.106
  • Define periodic operation evaluation of some limited aspect of program elements.
    PO6.5.107
  • Define triggers and processes for revising the strategic plan on a periodic basis and in response to incidents of noncompliance or unethical conduct.
    PO6.5.108
  • Obtain and document authorization of the strategic plan.
    PO6.5.109
  • Create a change management plan that addresses anticipated resistance to change -- this plan will depend on the magnitude of change required.
Additional Practices
    PO6.5.201
  • Define periodic design evaluation of entire program.
    PO6.5.202
  • Define periodic operation evaluation of entire program.
    PO6.5.203
  • Conduct readiness assessment to understand the degree to which an organization is prepared to accept and absorb changes.
    PO6.5.204
  • Define periodic milestones and progress reports to update senior management and the board of directors.
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