PR3.1 DESIGN / DEVELOP TRAINING
Develop a job-specific curriculum and appropriate training program for the board, senior management, the workforce and the extended enterprise to fulfill their program responsibilities


Management should design and develop training that enables employees and other stakeholders to fulfill their compliance and ethics program responsibilities. When designing training, management should define:
> objectives of the training event (what the student should know or be able to do after the training)
> how the overall training event can be broken down into learning objects (small, digestible lessons that address one or more performance/learning objectives that can be delivered separately or as part of a larger training program)
> the business activities to which the training applies
> the target audience
> the current and target level of knowledge/skill of the target audience
> the appropriate mode and media, based on current and target skills
> the stakeholders who should be involved in developing the training
> how it will be managed and evaluated

When developing training, the mode, media and synchronicity should be considered.  Most learning objects are presented using a single mode. However, several modes can be used as appropriate to achieve performance/learning objectives. Training modes include:
> lecture
> text
> multimedia/interactive multimedia
> simulation

Training media describe the manner in which the learning objects are delivered. Most courses are presented using a single medium. However, several media can be used as appropriate to achieve performance/learning objectives. Training media include:
> in person
> paper-based
> electronic / web-based

Training can be developed to be delivered either synchronously (live) or asynchronously (archived / self-paced).

When designing and developing training, management should also consider how the training will be evaluated. Often, evaluation activities (e.g., quizzes or tests) can be included within the training event.
Standards & Guidance
    PR3.1.S01
  • Train governing authority, high-level personnel, substantial authority personnel, organization employees, and as appropriate, organization agents, on the compliance and ethics program as well as on individual roles and responsibilities.
    PR3.1.S02
  • Design training that:
    > satisfies the competency needs of the organization
    > evaluates the effectiveness of these actions
    > ensures personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the business objectives
    PR3.1.S03
  • Design training targeted at employees and other stakeholders to help them develop skills necessary to fulfill their responsibilities
Core Practices
    PR3.1.101
  • Conduct a needs assessment that identifies high risk and mandatory training needs, and develop a training plan for each job or job family that details:
    > learning objectives
    > training modules
    > target duration of training module
    > timeline for conducting training
    > timeline and method(s) for assessing knowledge and/or skill
    > frequency for each course, including any "refresh" courses
    PR3.1.102
  • Define the timeframe for training newly-hired, promoted or transferred individuals for their new roles
    PR3.1.103
  • Use qualified individuals to develop training modules including,  as appropriate, learning professionals and subject matter experts with relevant training and experience
Additional Practices
    PR3.1.201
  • Define a repeatable methodology for designing and developing training
    PR3.1.202
  • For each learning object, define the title, learning objectives, and audience
    PR3.1.203
  • For each learning object that contains legal and/or policy content, map the objective to specific legal and/or policy requirements
    PR3.1.204
  • For each learning object, select appropriate training mode, media, and synchronicity based on:
    > current skill level of the target audience
    > target skill level of the target audience
    > total population size and geographic distribution of the audience
    > existing infrastructure to deliver training
    PR3.1.205
  • Define an assessment methodology to test audience for successful knowledge/skill transfer
    PR3.1.206
  • Conduct an inventory of all existing program training courses and related training vendors
    PR3.1.207
  • Define how program training fits into the overall curriculum for each job/role
    PR3.1.208
  • Integrate program training into existing job training
    PR3.1.209
  • Pilot test training before broad implementation
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