O4.2 SCREEN & SELECT OPERATIONAL PERSONNEL
Select operational personnel based on competence, behavioral traits and past conduct.
Background checks are an essential part of the necessary due diligence to ensure that the entity does not employ personnel in the program with a history of engaging in violations of law or other conduct inconsistent with an effective program. Although the scrutiny given to other operational personnel may not equal that given to high-level personnel, it is important that the program be staffed with competent personnel who do not have a record of ethical and legal compliance violations.
The background and references of all compliance and ethics personnel should be checked for previous internal (e.g., formal reprimands, claims, and complaints) and external (e.g., civil suits, criminal charges, or complaints) issues.