An organization should define the routine or recurring reports it needs to establish to support program objectives. Internal reports (such as those from divisions to a centralized point of oversight) can serve to monitor established procedures.
Principles
> Consistent channels
> Consistent periodic reporting
> Up-down and across the organization
Business Objectives
-
To ensure routine internal reports are made to a point of oversight in support of program objectives
Considerations
-
Periodically assess reporting mechanisms to ensure that reports are meeting the needs of users
-
Consider how to handle sensitive/confidential information
-
Consider channels to be used and intervals between reports
Critical Success Factors
-
Reports must focus on monitoring of established procedures