A high-performing program is dependent on a strong culture comprised of several dimensions. By understanding the existing state of these important cultural dimensions, management can more effectively design a program that fits and works within these realities. Where there are deficiencies, management should consider re-shaping cultural elements to support a more effective program.

Organizations do not always have a single culture. Some may have distinct cultures that align with specific geography, business units or even departments. In this case, management should be careful to identify the various cultures, and ensure that they are fully understood and aligned.